Customer Service Contact Centre: Easy communication is an essential ingredient in a successful customer relationship especially if we want to build and develop a lasting relationship between our customers and staff. At our Customer Service Contact Centre we can answer any questions you may have on our products and services, or deal with any queries that may arise.
Customer Service Contact;
Phone: +353 21 429 7831
Our Direct Sales Team will carry out site surveys and cost evaluations in order to recommend the best drinking water solution for your location putting our customers needs and requirements first.
At Aquafria we are fully committed to delivering a total and unique service. The efforts of all at Aquafria are focused towards you, the customer, so that you receive something special and unique.
We have a team of Route and Delivery Managers, who will supply you with the services;
- Regular deliveries of water/cups to an agreed schedule direct to your cooler
- Recommendations on the number of bottles required to satisfy requirements until the next delivery
- A quality check of the bottles left to ensure they meet company standards
- A cooler check to ensure it is clean and functioning correctly
- Collection of all empty bottles
- Advice and delivery of any additional accessories you may require, such as bottle racks or disposable cups.
Whether you have selected a bottled water or filter system, our Aquafria Cooler Technician will ensure correct installation and carry out a thorough test to make certain your cooler is cooling and heating properly and will be able to answer any questions you may have on-site.
Invoices are generated for payment within 28 days. Payment is accepted by direct debit.
All items will be clearly itemised on a monthly invoice. E-procurement solutions are available if required.
Mon – Fri: 9am to 5pm
Sun & Bank Holidays: closed